CORONAVIRUS DISEASE 2019 (COVID-19)
For further assistance, call:
* the National Institute for Communicable Diseases Hotline on 0800 029 999
* the Western Cape Government Hotline on 021 928 4102
* E-mail: doh.dismed@westerncape.gov.za
* What's App "Hi" to 0600 123 456
All lines are operational 24/7
Other helplines:
* National Small Business hotline (see what support you qualify for): 0860 663 7867 or e-mail: info@dsbd.gov.za
* Report businesses illegally raising prices: 0800 141 880
* Gender based violence (GBV) command centre: 0800 428 428 or dial *120*7867# (free)
* Urgent GBV victim response line: 0800 150 150
l lines are operational 24/
Useful links:
Coronavirus (Covid-19), City of Cape Town. It includes Causes & Symptoms, Prevention, When to Seek Medical Assistance, and Updates relevant to Cape Town.
Coronavirus Covid-19, Department of Health, Western Cape Government. It includes Lockdown information; Self-Assessment Tests; Advice for Business, Organisations, Health Workers, Everyone; Latest News, etc.
Statement by the Executive Mayor, Alderman Dan Plato of 26 March 2020
Coronavirus (Covid-19) Poster (for printing and display purposes)
LOAD SHEDDING
The City of Cape Town's website page Load-Shedding Stages and Schedules is updated daily.
Most of Tokai falls into Area 8 except for the eastern most part of the suburb (close to the M3) which falls into Area 11.
Help to reduce the electricity load and risk of load-shedding by switching off all non-essential appliances, including your geyser and pool pump, where possible. Visit www.savingelectricity.org.za for more information.
VOLUNTEER TO JOIN OUR COMMITTEE!!
The TRA is looking for volunteers to assist in the portfolios of Secretary and Planning. If any Tokai resident is willing to volunteer a couple of hours per week to help in these capacities, please send an e-mail to tra.tokai@gmail.com
LEVEL 1 WATER RESTRICTIONS are currently in place.
Even though our dam levels have increased, rainfall remains well below the long-term average. Protect our water resources by adhering to the CoCT's Water Restrictions and use water sparingly!
Useful link: Western Cape Government: Water Security
For further information on the water crisis, we strongly recommend the following links from the CoCT website. Please click on:
- Keep 5-10 litres of drinking water for the household during rationing. Store in a cool, dark place away from light and dust.
- Keep additional water for pets
- Re-consider water usage during peak water usage times, eg shorter showers during off-peak times.
- Ensure that all taps are closed when not in use to prevent flooding/damage when supply is restored.
- When supply is restored, the water may appear to be cloudy from the pressure reduction exercise. DO NOT WASTE THE INITIAL WATER - store it and use it for flushing.
- NOTE: There may be a build up of air within the water system when supply is restored.
- Use less toilet paper as this requires less water for flushing and prevent blockages. (Consider changing to one-ply.)
- Use Waterless Hand Sanitisers where possible.
- Store excessive municipal water
- WASTE A DROP!
- Shower for more than a minute
- Fall for 'chancers' and thieves who purport to be from the CoCT to install water efficient gadgets in private homes in order to gain access.
- Do Not Drink: Borehole water, Spring water, River/Wetlands water, Greywater.
- Do Not Flush: Sea water
Help save water by reporting water issues (e.g. burst pipes or faulty meters) and Water Restriction offences:
Call: 0860 103 089 (choose option 2: water related faults)
SMS: 31373 (max of 160 characters)
WhatsApp: 063 407 3699
Email: water@capetown.gov.za
Online through the CoCT Service Requests tool.
In terms of the CoCT Water By-Law, people who contravene water restrictions could be issued with a fine. Repeat offenders may be summonsed and prosecuted.
Borehole and Well-point Users:
· All boreholes and well-points must be registered with the CoCT and the official CoCT signage must be displayed and clearly visible. Self-designed signs are not acceptable. The official CoCT sign is white, has red writing on it and the registration number is black.
· If sinking a new borehole or well-point, an application must be applied for 14 days before installation and then registered with the CoCT (as above) after installation.
